Loyalty Rewarded terms & conditions
Welcome to Loyalty Rewarded. Loyalty Rewarded provides access to the LoyaltyRewarded.com website (the "website") and its partner websites (the “websites”) that enable generation of rewards and contributions to charity via the purchase of products by you subject to the conditions set out on this page.
Please read these conditions carefully before using LoyaltyRewarded.com. These terms and conditions apply when using services enabled or powered by Loyalty Rewarded on partners’ websites. By using LoyaltyRewarded.com or our partners’ website services that are enabled or powered by Loyalty Rewarded, you agree to be bound by these conditions.
A. You, Loyalty Rewarded and Your Account
Loyalty Rewarded takes your privacy extremely seriously and complies with established best practice and legislation currently prevailing in the UK and EU. Please review our Privacy Notice, which also governs your visit to Loyalty Rewarded.com, to understand our practices.
After registering with Loyalty Rewarded.com, you must maintain the confidentiality of your account and password and restrict access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password and you should take all necessary steps to ensure that the password is kept confidential and secure and inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. Loyalty Rewarded reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Access to Loyalty Rewarded.com and our partners’ websites that provide or use services enabled or powered by Loyalty Rewarded.
We will do our utmost to ensure that availability of the website(s) will be uninterrupted and that transmissions will be error-free. However, Internet sites occasionally encounter problems, so this cannot be guaranteed. Your access to the website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will always do everything we can to limit the frequency and duration of any such suspension or restriction.
Licence for website access
Loyalty Rewarded.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Loyalty Rewarded. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Loyalty Rewarded.com and its affiliates or partners without express written consent. You may not use any meta tags or any other "hidden text" utilising Loyalty Rewarded.com's or its partners’ names or trademarks without the express written consent of Loyalty Rewarded. Any unauthorised use terminates the permission or license granted by Loyalty Rewarded.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of LoyaltyRewarded.com as long as the link does not portray LoyaltyRewarded.com, its affiliates, partners or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Loyalty Rewarded logo or other proprietary graphic or trademark as part of the link without our express written consent.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Loyalty Rewarded (or its partners), are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
Loyalty Rewarded.com is a social network service that depends upon the responsible, appropriate behaviour of all of its users. Loyalty Rewarded views inappropriate activity by users very seriously and will, within reasonable operational bounds, take rapid measures to remove inappropriate content and to prevent users responsible from further access to and use of the site.
You must not use the website for any of the following:
• for fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
• to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam";
• to send unsolicited, multiple email messages, on a repeated or regular basis, to people outside of your close social group or with whom you have no established relationship. Nor engage in any activity that could reasonably be described as “spam” in the understood sense of the word in electronic media;
• to cause annoyance, inconvenience or needless anxiety.
B. Using LoyaltyRewarded.com
Loyalty Rewarded's Role
Loyalty Rewarded allows third party sellers (partners) to display and make available for sale their products via the Loyalty Rewarded affiliate programme and similarly via its partners’ websites. This will be indicated on the respective product detail page. While Loyalty Rewarded as platform provider helps facilitate transactions that are carried out on the Loyalty Rewarded platform, Loyalty Rewarded is neither the buyer nor the seller of the seller's items. Loyalty Rewarded provides a venue for sellers and buyers to agree and complete transactions. Therefore, the contract formed at the completion of a sale for these third party products is entirely between buyer and seller. For the avoidance of doubt, Loyalty Rewarded is not a party to this contract and will not or cannot assume any responsibility arising out of or in connection with it. The seller is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller.
Reviews, comments, communications and other content
Users of the website(s) may post reviews, comments and other content; send communications, invitations; share content and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Loyalty Rewarded reserves the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you
• (a) grant Loyalty Rewarded and its partners a non-exclusive, royalty-free and fully sub-licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
• (b) grant Loyalty Rewarded and its partners and sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Loyalty Rewarded, including the execution of deeds and documents, at the request of Loyalty Rewarded.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to LoyaltyRewarded.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Loyalty Rewarded policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Loyalty Rewarded and its affiliates and partners for all claims brought by a third party against Loyalty Rewarded or its affiliates and partners arising out of or in connection with a breach of any of these warranties.
C. Trading with/on Loyalty Rewarded
Conditions Relating to the Sale of Products to You
This section deals with conditions relating to the sale of products by Loyalty Rewarded affiliate partners to you, where these sales have been enabled by and conducted via the Loyalty Rewarded service.
There will be no direct contract created between the user making the purchase and Loyalty Rewarded. The contract of sale will be between the user and the partner who is selling the product. Each affiliate partner has their own terms and conditions which will be prominently displayed and easily accessible on their own sites and also as part of the order process. However, Loyalty Rewarded takes endeavours to protect the best interests of its users and to ensure they are provided with terms and conditions that comply with industry best practice. While varying by partner, the minimum standards Loyalty Rewarded expects from its partners are as follows:
When you place an order to purchase a product from a Loyalty Rewarded affiliate partner, the partner will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to the partner to purchase a product which is accepted by the partner when it sends email confirmation to you that they have dispatched that product to you. That acceptance will be complete at the time the partner sends that email to you. Any products on the same order, which the partner has not confirmed have been dispatched in such a confirmation email, do not form part of that contract.
Each partner has their own specific returns policy that can be viewed on their own website and also accessed via the confirmation of purchase sent to the user. In addition to those specific terms, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are accessible from the order confirmation email.
When shopping online via Loyalty Rewarded affiliate partners, you will also be raising money for your chosen charity or other good cause. We have agreements in place with all our affiliate shopping partners that a small percentage of the value of your order will be paid as a commission to Loyalty Rewarded. While these commission rates vary according to the partner, Loyalty Rewarded commits that a portion of that commission will be passed directly to the partner’s nominated charity or foundation.
Loyalty Rewarded always seeks to remit money to charities as rapidly as possible. However, no money can or will be paid across to charities until it has been received by Loyalty Rewarded from the partner retailers. This will often include a waiting period to allow of permitted returns period and also for their own internal accounting systems.
Other Payment Terms
In some cases, Loyalty Rewarded depends upon retail partners to track and report sales made to consumers via their partnership with us. We cannot be held responsible if the retailer fails to report a sale to us. All retailers have their own rules upon which they determine transactions to be genuine. For example, an attempt to earn money simply by clicking/registering with no intention to continue to use/buy from their website could be deemed as non-genuine. These rules may or may not be advertised by ourselves or the retailer and may be discretionary.
We will always endeavour to recover non-payments from the retailer, the decisions by ourselves, the retailer or retailers tracking agent is final. Whilst we will try and recover missing commissions, at any point we reserve the right not to chase missing commission payments, particularly where no purchase is made. If missing payments are paid later by the retailer then the appropriate payment will be made to the nominated charity. We will always pay amounts due where money has been received from a retailer and tracked to a consumer’s account provided so long as that account with us remains active, the transactions are deemed by ourselves and the retailers to be genuine and the terms of the payment to the retailer are met.
Loyalty Rewarded reserves the right to reclaim or make appropriate balance adjustments where it has been established that any credit has been applied, or payment made, in error. This will include but is not limited to transactions where the credit is not genuinely due or payment for any credited transaction has not been received from a merchant or its agencies.
D. Copyright, Intellectual Property, Other Legal Requirements
Copyright, authors' rights and database rights
All content included on the website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Loyalty Rewarded, its partners or its content suppliers and is protected by United Kingdom and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Loyalty Rewarded and its partners and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Loyalty Rewarded, our partners or our software suppliers and is protected by United Kingdom and international copyright and authors' rights laws.
You may not extract and/or re-utilise parts of the contents of the website (whether manually or via the use of systems or programmes) without Loyalty Rewarded's specific written consent. You may not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of this website, without Loyalty Rewarded's specific written consent. You also may not create and/or publish your own database that features substantial parts of this website without Loyalty Rewarded's specific written consent.
Loyalty Rewarded is the registered trademark of Loyalty Rewarded Limited, in the European Union. Loyalty Rewarded's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Loyalty Rewarded. Loyalty Rewarded's trademarks and trade dress may not be used in connection with any product or service that does not belong to or are not part of Loyalty Rewarded, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Loyalty Rewarded. All other trademarks not owned by Loyalty Rewarded that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Loyalty Rewarded.
Intellectual Property Claims
Loyalty Rewarded and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights may have been used in a way that gives rise to concerns of infringement, please follow this process:
Notice and Procedure for Making Claims of Infringement
Loyalty Rewarded is the trading name for Loyalty Rewarded Limited. We take the matter intellectual property seriously and will respond rapidly to intellectual property rights owners who let us know if they have concern of any alleged infringement. You should write to us at: Legal Department, Loyalty Rewarded Limited, 34 High Street Wimbledon, London SW19 5BY.
Upon receipt of such notification we may take certain actions, including removing information or an item, none of which indicate any admission of liability and without prejudice to any rights, remedies or defences, all of which are expressly reserved. In submitting such notification, you grant to Loyalty Rewarded Limited and its partners the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the notification letter to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Loyalty Rewarded and its affiliates and partners for all claims brought by a third party against Loyalty Rewarded or its affiliates and partners arising out of or in connection with the submission of any notification.
Giving false, misleading or inaccurate information in your notification letter to Loyalty Rewarded may result in civil liability. You should contact a solicitor should you have any questions.
If you believe that your intellectual property is being violated by an item or information on the Loyalty Rewarded site, you may write to notify us of this at the address above.
Because Loyalty Rewarded connects via affiliates to millions of products for sale on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Loyalty Rewarded operates on a "notice and takedown" basis. If you believe that any content linked to, or advertised for sale via, the website contains a defamatory statement, please notify us immediately by completing and submitting the form below. Once this procedure has been followed, Loyalty Rewarded will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
Notice and Procedure for Notifying Loyalty Rewarded of Defamatory Content
If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please let us know immediately by completing our “Notice to Loyalty Rewarded of Defamatory Content” as it appears below. Send a printed and signed copy to: Legal Department, Loyalty Rewarded, 34 High Street Wimbledon, London SW19 5BY. Please provide your address, telephone number, and email address when sending the notice to us.
You should not give false, misleading or inaccurate information in the Notice to Loyalty Rewarded of Defamatory Content as it may result in civil and criminal liability.
Notice to Loyalty Rewarded of Defamatory Content
In the matter of Loyalty Rewarded
S T A T E M E N T
I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:
1. I refer to the website www.LoyaltyRewarded.com ("the website"). I make this statement in support of my giving Loyalty Rewarded notice that, via the website, it is causing or contributing to the publication of a defamatory statement.
2. The defamatory words appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear].
3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].
4. These words are defamatory because [please state why you consider the words are defamatory].
5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].
6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about.
Statement of Truth
I declare the facts stated above to be true.
E. General Terms & Conditions
All products offered for sale via Loyalty Rewarded are provided by Loyalty Rewarded affiliate partners. Loyalty Rewarded is not responsible for examining or evaluating, and we do not warrant or endorse the offerings of, any of these businesses or individuals, or the content of their websites. Loyalty Rewarded does not assume any responsibility or liability for the actions, products, and content of any of these and any other third parties. If in any doubt, users should carefully review the privacy statements, terms and other conditions of use of the partner concerned.
Loyalty Rewarded and partners take the issue of child protection and general use of the Internet by children very seriously. While we do not sell products for purchase directly by children, and important part of Loyalty Rewarded's offering is to enable those under 18 to make wishes and engage with other parts and functions of the site. Users below the age of 13 should only use the website(s) with the involvement and approval of a parent or guardian. Loyalty Rewarded also recommends that parents and guardians should regularly monitor and be aware of the Internet activities of their children and in particular their use of Loyalty Rewarded. In order to make a purchase, or contribute to a gift, users must have a Paypal account, and must be over 18 in order to be eligible for a Paypal account.
Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website unless any change to those policies or these conditions is required to be made by law or government authority. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
Loyalty Rewarded cannot and will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
When you visit LoyaltyRewarded.com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Loyalty Rewarded will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of the United Kingdom and you agree, as we do, to submit to the jurisdiction of the courts of the United Kingdom.
Loyalty Rewarded is the trading name for Loyalty Rewarded Limited. This website is owned and operated by Loyalty Rewarded Limited.
Loyalty Rewarded Limted
34 High Street Wimbledon
London SW19 5BY