Loyalty Rewarded privacy notice
Personal information about customers that we gather
We use the information we learn from customers to help us improve the experience on our website and those of our partners where their services are enabled or powered by Loyalty rewarded (the websites), personalise content that you see, and make sure you get the best value from Loyalty Rewarded. This information is used to manage and maintain your account, display content which is always relevant and appropriate to you, to manage and fulfil transactions that you make on the site, and to make recommendations and display other services that might be of interest to you. We also use this information to further develop and improve our service generally, to detect and prevent fraud and other abuse of our website, and to enable partners to perform a number of technical functions on our behalf.
We gather information in a number of ways:
We receive and can store information you enter on our website and that you give us in other ways. If you decide not to provide certain information there may be features of our website that do not work to full advantage for you. The information you provide is used to streamline your experience, customise certain functionality, improve our sites and communicate with you.
We may receive confirmation when you open email from us and can also collect information from your interaction with those emails. We work hard to avoid sending unnecessary messages, including by comparing our customer lists to those of our partners. If you do not wish to receive email from us our unsubscribe process is simple to follow. Log in to Loyalty Rewarded and go to ‘Settings’ in your account to change your settings and notifications preferences.
From time to time we might receive information about you from other data sources and merge that into our account information.
We share information in certain ways:
With partner businesses:
Loyalty Rewarded works with a number of partners who provide online retail stores and services. In order to make your experience as streamlined as possible and so that these partners may fulfil transactions with you, we share customer information that is relevant with our partners.
With other third party service providers:
There are certain functions where we employ the services of other companies to perform those functions. This might be the processing of credit card payments and uploads, fulfilling and delivering orders, sending and processing of communications including email, or the cleaning and maintaining of our data files. These companies are only given access to personal information in order to perform their specific function and are never allowed to use it for other purposes. We also ensure that they comply with industry best practice and the UK data protection act.
Via business transfers:
For promotional purposes:
From time to time certain customers will receive offers from us on behalf of other businesses. We do not share your name and address with these businesses and you can choose not to receive such offers. Log in to Loyalty Rewarded and go to ‘Settings’ in your account to change your settings and notifications preferences.
For legal or protection purposes:
When required by law to enforce our terms and conditions or to protect other rights and property of Loyalty Rewarded, we will release information of a personal nature to appropriate authorities. This may also include information exchange for fraud protection or credit risk management.
Users can choose not to provide information, although that may prevent the ability to make a purchase or take advantage of certain features on Loyalty Rewarded.
Users can choose not to receive email from us (although email confirming transactions and related to purchases will always be sent) and this can be managed via the unsubscribe function in the emails, or you can log in to Loyalty Rewarded and go to ‘Settings’ in your account to change your settings and notifications preferences.
Users can add and update information in a number of areas of the websites, including 'Settings' within your account section. When information is updated, we usually keep a copy of the previous version for our records.
You can access a range of information about your account and your interactions with Loyalty Rewarded for the limited purpose of viewing and, in certain cases, updating that information.
The help menu of most browsers contains tools to enable users to manage cookies and to prevent exceptions of new cookies, or to advise users when new cookies are received. Users can use these tools to control the extent to which cookies are used by advertisers and other third parties during their browsing experience.
Loyalty Rewarded is not in the business of selling customer information to third parties. we only share information in the ways described above, and only if it will help improve the experience of users on our website.
We do not share your personal information with advertisers and other websites, however certain behavioural information (e.g. previous purchases) may be shared with them in order to enable them to serve relevant, appropriate and often valuable content and propositions to users.
We keep information secure
The collection, storage and management of personal data is controlled by a number of physical and virtual safeguards that comply with industry best practice. We generally require proof of identify before disclosure of any data to you.
We use the latest security technology to protect your information when you enter it into our site, including encryption software such as “SSL”. When displaying your credit card number only the final four digits will be legible.
Loyalty Rewarded and partners take the issue of child protection and general use of the Internet by children very seriously. While we do not sell products for purchase directly by children, an important part of Loyalty Rewarded's offering is to enable those under 18 to make wishes and engage with other parts and functions of the site. Users below the age of 13 should only use the website with the involvement and approval of a parent or guardian. Loyalty Rewarded also recommends that parents and guardians should regularly monitor and be aware of the Internet activities of their children and in particular their use of Loyalty Rewarded.
General privacy notice
You can contact Loyalty Rewarded with any concerns you have about privacy via email or by writing to us: Data Controller, Loyalty Rewarded Ltd, 34 High Street Wimbledon, London SW19 5BY.
The personal information and customer data provided to or gathered by Loyalty Rewarded is controlled by Loyalty Rewarded Ltd at 34 High Street Wimbledon, London SW19 5BY.
Our privacy notice applies to all information, personal or otherwise, that we hold regarding your account and your use of Loyalty Rewarded. We will strive at all times to protect the best interests of our customers in terms of their personal data, to comply with industry best practice and prevailing legislation and regulation in the UK and EU, however this privacy notice describes the underlying and primary tenets of our approach.
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